Evidence, not assertion
In a family law matter, what you know and what you can prove are two different things. A factual investigation produces the second one: an independent, dated, impartial record of what was observed, prepared by a licensed investigator with no stake in the outcome.
We work for private clients and for the legal profession. Solicitors engage us when a matter turns on conduct that a client cannot document themselves.
Common instructions
- Child custody and care disputes. Independent observation of who is caring for a child, where handovers occur, and whether orders are being complied with.
- Cohabitation. Establishing whether a former partner is living with someone, which can bear directly on maintenance and property matters.
- Living and working arrangements. Confirming an address, an occupation, or hours actually worked where a statement is disputed.
- Conduct relevant to parenting. Observations relating to supervision, gambling, or substance issues where these have been raised in proceedings.
How the report is built
Every observation is time-stamped and tied to a location. The report separates fact from inference, and we do not editorialise. Where video or photographic material exists, it is supplied alongside the report and referenced from it.
If the matter proceeds and the investigator is required to give evidence about the report, that can be arranged.
Cross border matters
We are licensed in New South Wales, Queensland and Victoria, and specialise in cross border investigations. Where a subject moves interstate mid matter, the investigation does not have to stop and restart with a new firm.
What a factual report cannot do
A factual report is not an expert opinion and it is not a psychological assessment. Our investigator reports what was observed, with times and locations, and separates that from inference. Drawing conclusions about parenting capacity is a matter for the court and for properly qualified experts.
We also cannot investigate inside a home, or record private conversations, and a report that claimed to would be inadmissible and would damage your case.